Watch shoppers walk in, browse and fill their carts, live. When one hesitates at the cart, Floq offers the right help, or stays quiet. Every sale after it is matched to the real Shopify order.
Free plan One app embed, no code Nothing collected before consent
About 7 in 10 online carts never reach an order.1 The top reasons are surprise costs, slow delivery and doubts about the store,2 and a store can answer each of those on the page. Follow-up email only starts once a shopper has typed an email.3
Floq helps while they're still deciding. Keep your email flows for whoever leaves; they work.4
Floq watches the floor, notices who's stuck, and helps at the right moment. Or it stays quiet.
Shoppers appear on your floor as they walk in, browse, fill carts and check out. Nothing is collected before a shopper agrees.
A shopper checks the shipping policy twice, or stalls at the cart. Floq notices, and works out whether help would actually help.
An answer from your own policies, a real stock note, or an offer only if you allow it. Step in with a tap, or let Floq stay quiet.
Shoppers become figures walking from the door to the shelves, the cart and checkout. Spot who's hesitating as it happens, then replay the day to see where Floq stepped in.
The right help at each moment: an answer while they browse, your own shipping and returns policies while they think it over, a real stock note, and an offer only if you allow offers. Or it leaves the shopper be.
See what Floq noticed about the shopper and the options it passed on, in plain words. Only real Shopify orders teach it what works in your store.
Floq doesn't grade its own homework. A sale counts only when Shopify's own order says so, matched to the moment Floq stepped in. Nothing self-reported.
Bought after Floq · checked with Shopify
Money comes only from Shopify's own order. A checkout event seen on the page is never shown as a sale.
An order is credited only when it lands within two hours of Floq stepping in, matched by the shopper or the code Floq made for them.
Each order counts once, however many times Shopify sends it.
"Bought after Floq" means exactly that. Floq says it added sales only when shoppers it left alone show a clear difference.
Consent firstNothing is collected before a shopper agrees.
No personal detailsFloq never receives names, emails, phone numbers or addresses.
Light on your pagesTwo small files, loaded after your page.
No codeOne app embed, for any theme.
Floq is an independent app. It isn't made or endorsed by Shopify.
Billed through Shopify, in US dollars. Bots never count toward your visitors.
For getting to know your floor.
For stores with steady traffic.
Busy month on Pro? Extra store visitors are $4 per 10,000 visitors, up to $80/mo, and never past the monthly limit you approve in Shopify.
More than 250,000 a month? Contact usBilled every 30 days through Shopify.
Install Floq, then turn on its app embed in your theme editor. No code, and it works with any theme. Your floor fills in as shoppers arrive.
Floq loads after your page does. The help card only loads when there's something useful to show.
Usually nothing. When a shopper hesitates at the cart, they may see one small card in your store's style, such as an answer from your shipping policy. They can close it any time.
Nothing before a shopper consents. After that, it sees how they move through your store. Floq never receives names, emails, phone numbers or addresses.
No. Floq starts with help and answers. Offers stay off until you allow them, and you set the limit.
Four steps, no code. Then watch your store come alive.
Open Floq on the Shopify App Store and click Install.
Shopify shows what Floq can access. Approve it in your Shopify admin.
One click from Floq's setup card turns it on in your theme. No code.
Open your store, and watch yourself walk in on the floor.